Car share with confidence
New to Liftshare? We understand it might feel a bit intimidating to share a car if you haven't tried it before, but there's every reason to give it a go.
The Liftshare team constantly monitor content added to the site and are easily reachable if you have any immediate concerns or want to talk to us.
How to check whether a car is allowed on the road
If you’re taking a lift, you may want to check the details of the driver’s car. Ask your driver for the number plate and make, and then check its MOT and tax status on the Government’s website here:
Liftshare doesn’t affect your car insurance
Liftshare suggested contributions do not allow drivers to generate profit from giving a lift. If you’re not generating a profit from the trip, and are not giving a lift to more than eight people at once, the Association of British Insurers states that normal car insurance policies are unaffected by car sharing. Since the fees you earn from passengers are based on Government-approved fuel contributions, you don’t need to worry.
Your personal details are safe
Only your first name and biography are visible to other users when you offer or request a lift. Your location information is filtered, this means we only show the first part of your postcode and the street name. If you have provided your house number on the system, this will NOT show to other members.
Sharing phone numbers
Your mobile number is only shared with your driver or passenger once your booking is confirmed. This is so you can organise the details of your lift.
Profile pictures and ratings
Profile pictures are not compulsory, but they do increase your chance of finding a Liftshare match by 27%!
To help people find reliable drivers and passengers, members are encouraged to leave ratings for each other after messaging. This helps others decide whether they wish to message that person, based on the feedback of other members.
The SEUK TrustSeal
Liftshare was the first car sharing company to be awarded the TrustSeal. This confirms that Liftshare runs on good practice principles when it comes to helping and supporting our members.
It also assures we have clear health and safety guidelines, provide relevant guarantees and take appropriate steps to verify the identity of our users. To find out more information on the TrustSeal, visit sharingeconomytrustseal.com/about
Liftshare is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Click here to read our Accessibility Statement for Liftshare.